SIR I HAVE PURCHASE A KARBONN MOBILE PHONE(A119) DATED ON[protected] BY HOME SHOP 18(TELE MARKETING) AND MY INVOICE NO IS NITCDRH/DRH/09/2014/2830472 AND MY ORDER NO. IS[protected], RUPEES OF-5599/-...SIR SECOND DAY OF DELIVERED MY PHONE THE BIG PROBLEM CAME WITH THEM JUST LIKE HANGING, DIFFERN TYPE OF BOOTING OPTION COMING ON SCREEN, AND HARDWERE PROBLEM, AFTER THIS I PROBLEM I TALK TALK TO HOME SHOP 18 CUSTOMER CARE SERVICE, HE IS ADVISE YOU GONNA SERVICE CENTER OF KARBONN MOBILE THEN I GONNA VIKAS MOBILE WALA.5TH FLOOR OF HARINIWAS COMPLEX DAKBANGLOW PATNA(MO.NO-[protected] &[protected]DATED ON[protected] AND MY COMPLAIN NO. IS[protected].THERE SEVICE CENTER EMPLOYEE MY WILL BE TAKEN MY PHONE AND TALK TO ME YOU CAME AFTER FIVE DAY.SO I HAVE GONE AFTER FIVE DAY THEN HE SAID THIS MOBILE IS NOT REPAIR HERE UNDER THIS MOBILE BIG PROBLEM CAME. I WILL THROUGHN ON YOUR MOBILE DELHI, SO YOU COME AFTER 30 DAY.SO AFTER PURCHASE OF THIS MOBILE I AM UNDER BIG PROBLEM.HOME SHOP 18 SERVICE TALKING I DONT KNOW YOUR PROBLEM ITS RESPONSIBLITY IS KARBONN AND KARBONN SAID I DONT KNOW ITS HOME SHOP 18 PROBLEM...SO YOU TALK SIR WHAT AM I DOING..SIR I WANT NEW MOBILE OR MY CASH WILL BE RETURNED...PLEASE HELP ME..????????/
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We understand your concern in regards with replacement of your product. As the product still under warranty request you to contact service center for further assistance.
Manufacturer Policy: For any defect, please contact the nearest brand service centre on the number - Karbonn Helpline: [protected] /[protected].
Regards,
Team- Homeshop18