Date of Incident - 20th April 2023
Invoice Number - [protected]
Complaint Number - 114269
I receive the faulty product from Homecenter the table top have scratches and dent that is marble one
The delivery person mention that product will replace in 3-4 days
Today I receive email that product cant be replaced and no fault
Later I called customer care
I asked who raise the complain
Customer Care - Delivery person
Issue- Product is defective
Whose comment complaint is closed - Delivery person
Did you send any person for inspection - No
Are you raising new complaint - No
This is all recorded conversation
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