[Resolved] Homeshop18 — [protected] | |
Just that i placed an order [protected], was not satisfied, so i sent it back, homeshop18 portal send me the coupon code number C9n9dfcb9p7 of rs.1350 for the refund But i dont know how to do it. And the validity is gone. I have asked many times how to do but they were always saying to find the coupon code no. N they just hung the phone. And now some 3 weeks have elapsed and customer service team was not able to mention, what is happening to the refund. Payment was through cash on delivery Please refund the money or resend me the product. Its a request. Please its a humble request to return the product or just tell me how to get my refund money n where to find the coupon code number... Was this information helpful? | |
Jan 9, 2019 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 HomeShop18 Customer Care's response Dear Ms. Puspa, Please accept our sincere apology for the inconvenience caused to you. As per our verbal communication, we would like to inform you that we have already been sent your Full Refund Coupon worth INR 1350/- on your registered mobile number, dated 22-Nov-18. Please note the validity of this Refund Coupon is 1 year, from the date of issue and you should utilize these coupons during the time they are valid. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Meenu Malhotra | |
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