[Resolved]  Homeshop18 — 4 Top Burner Designer Gas stove

Address:Ahmedabad, Gujarat

I have purchased 4 Top Burner Designer Gas stove from HS 18 vide order no [protected], delivered to me on 22/09/2014. I started using in first week of October, 14 and its Glass top started breaking on 17/12/2014. On the suggestion from your customer care, I contacted "ADVANTA" company who demanded Rs 1800 excluding conveyance and replacement charges on the plea that there was no grantee for Glass Top. They claimed that they had already suggested not to use certain type o[censored]tensils of Glass top stove, while no such specific instruction was mentioned in your TV-add when I purchased the said item. Please look into the matter and arrange free of cost replacement of the broken part of my gas stove at the earliest. Hoping for a quick response from your side as no such commitment was taken from me at the time of purchase of the item. .
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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Can I get an early response or compel to go for other way.
Hi Mukul,

Apologies for the inconvenience.Please share your correct Order/Suborder number, so that we can assist you.

Regards,
HomeShop18!

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