sir, good morning
this is your custmer mr. anand sagwaliya from Guntur Andhra Pradesh.
my compliant is i have purchased a Spice Dual Sim Dual Core Android Phone - Mi506 on offer of Freebie:
- Designer Watch + Flip Cover - GC Worth Rs.1000 .(Order No.[protected] but the same gift is damaged (i.e base plate of watch is loosed and both pointers of watch also loosed in this courier parcel ...
so please provide another gift watch instead of it.
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HomeShop18 customer support has been notified about the posted complaint.
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We regret for the inconvenience caused.
Sorry to inform that refund/replacement is not possible as the issue was reported after TAT.
Kindly request you to visit the nearest service centre or open market to get the product repaired.
Regards,
Homeshop18