[Resolved]  Homeshop18 — Buy 6 Get 6 Cook and Serve Set

Address:410210
Website:www.homeshop18.com

We have ordered buy 6 get 6 Cook and serve set @ 1098/- on July 19, 2016. The material was delivered on July 24, 2016.

On opening of the boxes, it is observed that it is only 6 piece set instead of 6 + 6 piece.

The same day complaint was lodged (Complain no HS[protected] and all the bank details were given. It was told by customer care that within 3 working days material will be picked up from my home. however even after 2 months are over and after multiple call and assurance from Home shop 18 team, Matearila has not been picked up.

We are feeling cheated and company does not seems care about customer care.

Request your help in getting the money back.

Priya Pagare
Was this information helpful?
No (0)
Yes (0)
May 14, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2016
HomeShop18 Customer Care's response
Dear Customer,

Apologies for inconvenience caused! We have forwarded the issue to the concerned team and will get back to you shortly.

Regards,
HomeShop18
Sep 15, 2016
Updated by Prashant Pagare 71
Not received any further communication after apology...

Regs/Priya
[protected]
Complaint comments 

Comments

All the lines are constantly bz no one to help I'm feeling like done a big mistake on ordering here nvr experienced such a thing one item was missing other was damage and no proper place to complain or helpline complaint no is always on waiting will nvr purchase again but atleast resolve this issue
Not received any further communication after apology...

Regs/Priya
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information