[Resolved] Homeshop18.com — damaged item received

aadharequip

from Anand, Gujarat

Address:

Valsad, Gujarat

arrange for the new product or refund my amount. i will provide you the pictures of the broken product. Kindly send the email address so i can send pictures of damaged product, If i am unavailable on my cell phone as i am on move with my business trips kindly contact on the mail for your queries and explanation. After sending pictures of damaged product of yours if your response is negative i might have to move Grahak Suraksha with my Credit Card Statement and Order Details. Money is not the issue over here but homeshop18 always trys my patience. Being a regular customer i don't deserve this. [protected] The details of your ticket are shown below: Support Ticket Date Order No. Suborder No. Product Feedback Status [protected] Tue Aug 05 17:06:08 IST 2014 [protected] 83084685 Orpat Element Heater -... OPEN

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Aug 14, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

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Comments

aadharequip

from Anand, Gujarat

pic of damaged orpat room heater

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We regret the inconvenience caused to you, any such issues should be reported within 48 hours of delivery as per our policy; hence replacement or refund is not possible.

Kindly get in touch with the brand service centre directly on the numbers: +[protected] or [protected]@efab.in for further assistance.

Regards,
Homeshop18