Homeshop18 — combo sofa cover

I have placed my order on 27th july 2019 and i have made online payment the amount is taken from my bank account... After 20 days the order was not reached to me so i have cancelled my order on 15th august 2019 till i didn't got the refund amount of rupees 1899 the costomer care is not picking the call... And the call is not getting connected all the numbers of costomer care is not getting connected...