[Resolved]  Homeshop18 — Complaint against spice mobile model xlife m5+dt

Address:Ludhiana, Punjab, 141010
Website:Homeshop18

I have purchased a spice mobile model xlife m5+dt on 11/4/2016 from homeshop18 vide their invoice no. Tara/16-17/26829 by tarash overseas p. Ltd. Against order no.[protected]. Its touch started giving problems after few days, now internal screen breaked/cracked automatically or may be with little shock that i could not guess but external/upper screen is ok.

I approached service center in ludhiana, they are asked me to pay rs. 1500/- for replacement of screen whereas homeshop18 gives advertisement on tv that even a heavy loaded truck moved over the phone or beats with hammers or nuts are breaked on the screen of said phone. Nothing will happen

So please let me know why i pay charges?

Regards

Kuljeet singh
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Aug 8, 2021
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have escalated the issue to the concerned team, kindly wait.

Thanks & Regards,
HomeShop18!

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