[Resolved]  Homeshop18 — Coupon Code Refund

Address:

Mumbai City, Maharashtra

This mail is regards to the complain of the defect in the product I received. I had ordered Mahavir Aluminium Non-stick Kadai (Product Code:[protected] with the product Coupon worth Rs 500. I had received a faulty piece for which I called the customer care number and complained for the same. Then I requested for the product replacement with another product as per the Customer Care Senior Executive (Sushil verma) discussion. I ordered Mahavir Aluminium Non-stick Kadai (Product Code:[protected]. The request was not taken and gave me another 15 days time for the same. I Called up again for the Refund of the Coupon Code. The complain department gave me 2 days time that they will mail me the Coupon Code of Rs. 500. I haven't received any mail for the same. The service is pathetic and all the executives have no information about the process. Now its 2 months I haven't received any product nor coupon code. Kindly look into the matter.