Homeshop18 — damaged piece of jewellery

Address:Gandhinagar, Gujarat

have purchased Jashn from Sanskruti Seller: Alex Jewellery Pvt. Ltd. and my order no. is[protected] but this sets are damaged. i have send pictures of some damaged piece of sets and earrings. i want you to replace this damaged pieces and kindly send me the new undamage product. I have seen some of the reviews in which complains about your wrong address was there, and same address is given to me. https://www.consumercomplaints.inhomeshop18-harassment-by-homeshop18-amp-sent-manufactured-faulty-mobile-handset-of-spice-c869291 so what step should i take. My order No. is[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sonal,

Request you to kindly return the product to the address given below as we do not have reverse pick up at your locality. Please provide us the airway bill number and dispatch date, for us to follow up. We shall reimburse the freight charged incurred in sending the product back. Kindly send us the scanned copy of courier receipt at [protected]@homeshop18.com.

Address: Alex Jewellery Pvt. Ltd, shivalaya industrial estate opposite karnataka mills, n.h. no 8, waliv vasai (e) thane


Regards,
Homeshop18
I haven't got any Jewellery card along with the sets.as you said and displayed in TV episode.so plz see that also. I will return the product to the address given by you as soon as possible.
Dear Sonal,

Sure, will ensure to have the complete product reshipped.


Regards,
Homeshop18

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information