Homeshop18 — Defect in Mobile Spice Full Touch Dual Sim Phone - 516

Dear sir
Dear homeshop 18

I want replacement of defected piece on the spot. i mean when i will return defected pcs, please give me new one at the time of replacement.

Please make this possible.

Dear Niyati,

We regret for the inconvenience caused.

We are arranging reverse pick up for replacement within 72 working hours.

Regards,
Homeshop18

dear sir

its been passed 72 hours

Dear Niyati,

Please accept our sincere apologize for the inconvenience caused and for delay in reverse pick up.

We are arranging reverse pick up for replacement within 2-3 working days on priority.

Regards,
Homeshop18

Dear Sir,

I have Filed complaints 6 days ago. My complaint no is :[protected].

I had a call from home shop 18. They said if i want to replace my phone. Than I have to pay money online. And I told them that i cant to do this as i am not having bank account. Than they said than we cant do anything for your issue.

First they sell defect piece and to replace that defected piece, they charge money,

I had a first time shopping from HS18. I thought HS18 is very genuine & good service provider. And please home shop18 don't prove me wrong.

I request home shop18 to Solve my issue as early as possible.

And I request Indian consumer complaint forum to look into my problem.

I am Attaching product invoice copy.

HomeShop18 — saree

To Sir i request u my wife parchesing the saree saree is defect so back my money i am rinky hasbent so please i request u my name is afsar ali my account no. [protected] my complane no is..[protected]