[Resolved]  Homeshop18 — Defective piece and non availability of invoice of product

Address:Jhalawar, Rajasthan

Sir I had purchsed BSNL Penta T pad which was suplied in the month of July, 2014. From the starting, battery was showing poor performance anddichrged within 2 hours in stadby position and key bord supplied was not in working condition.After 3 month i.e. in Oct, Tab was swelled and opened in one side which was inreased day by day and bended .I had lodge the complaint to Homeshop 18 and Pantel Ltd and they provided me address of nearest service centre at Kota but all address was fake and they refused for service.Again I asked for theservice center for Lucknow.From the 5 serce centre, Only DIGI Solution, Waqar haider is ready for service but he is demanding invoice of the product which was not supplied by you.I haverquested 3-4 times for the invoice / vouchre but you have not supplied till date.Only you are asking the IMEI no([protected]) and email address and I have told 3 times but not suppliedyet by you. You are delaying the process of servicing due to lack of invoice which is must for servicing inwarranty period.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear customer,

Can we have your order number to look into the issue.

Regards,
Team- Homeshop18

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information