Homeshop18 — defective product order no[protected]

Address:

Chandigarh, Chandigarh

DEAR SIR/MAM. I Mr. Neelam Dhyani purchased spice mobile phone through homeshop18 worth Rs. 5999/- my order no. is[protected]. I recived the mobile phone through courier company ARAMEX on 17 feb 2014. after some time i notice that phone is not working properly. battery of that phone getting low very fast. I alredy called for missing of active flip cover and and complant no. is[protected]. your represntativ open 1 more complant regarding defect of the mobile phone in the same above complant no. I recived my order by 2 days delay and after that the product is defective. And i orde black accessory and you give white colour accessory and no flip cover with accessory. i purchased firts time from homeshop18 and it was vary bad expernce for me.i want to give this phone to someone on his b.dayon 19 feb. but due to your service i feel very shameful. now i want to replace my phone or refund my money. for good business relation hope you will solve my problem as soon as possible. Thanks and Regards Neelam Kumar Dhyani mob;-[protected]