Homeshop18 — Defective product sent

Address:Bharuch, Gujarat

My self Birendra Singh i order Nova Men's Rechargeable Professional Trimmer (White) - RF 8609, from homeshop18.com, My order no. is[protected]. But the product was defective. Charger wire given is not fix in the trimmer. I call/mail to homeshop18 for replacement of my productbut no respond i get from his/her side. I call about 8-10 times he always say our representative contact you within next 24hours. But nobody contact me till now. Plzzz take legal action on homeShop18 & solve my problem.
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HomeShop18 customer support has been notified about the posted complaint.
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Hi Birendra,

Please accept our sincere apologies, we are processing your order for refund and you will be receiving a cheque amounting to Rs. 365 within 7-10 working days.

Regards,
Team- Homeshop18

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