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[Resolved]  Homeshop18 — Defective products delivered

Address:Kolkata, West Bengal

I have lodged a complain regarding defective delivery of goods
against my order No[protected] i.e one of the handle is broken of
"Karhai", & my complain No.[protected] dated 07/08/2014 but very
sorry to inform you that elapsed 23 days I have not received my
replacement till now as result I am mentally upset as I have purchased
from a big on line shopping center through on line & to made the
payment in advance through Internet Banking, sir, fervently request you
to look into the matter and needful to replacement the defective Karhai at the
earliest possible and to avoid my mental agony.
I am attaching herewith the snap shot for the said defective Karhai.
your early action at your label will be highly solicited.
+2 photos
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Aug 14, 2020
Complaint marked as Resolved 
Till now my complain unresolved, one of the company representative told me not to send the defective products & arrange to pay Rs.500 by dd against defective products and other one told after two days return the defective products through courier. Sir, I can not understand what am I do ?? Just it is mental harassment from the Homeshop18. Hence, you are requested to please look into the matter & guide me how to resolve my problem. SUBHAS DAS 8902428310
HomeShop18 customer support has been notified about the posted complaint.
Sep 03, 2014
Updated by dassubhas Till now my complain unresolved, one of the company representative told
me not to send the defective products & arrange to pay Rs.500 by dd
against defective products and other one told after two days return the
defective products through courier.
Sir, I can not understand what am I do ?? Just it is mental harassment from the Homeshop18.
Hence, you are requested to please look into the matter & guide me how to resolve my problem.

SUBHAS DAS
[protected]
Complaint comments 
2 Comments

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Comments

Dear Subhas,

As per last update received from our courier partner refund cheque of Rs 500 was been delivered at your shipping address on 6th Aug 2014.

We hope your complaint has been resolved.

Regards,
Homeshop18
Reply
Dear Sir,

In connection of the above I am informing you that at last I have received your cheque Rs.500.00 regarding compensation against defective product but I am not satisfied of your such type of service.

Lot of thanks akosha for resolving my issues.

SUBHAS DAS
[protected]
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