| Address: | Kolkata, West Bengal |
Dear madam,
I am totally surprised to received your mail, because you have washed your hand by selling a defective product to your customer.
Now you have put all responsibilities on your customer by asking me to send the product to you at my own risk & spending my money because I have truly made a great mistake by purchasing a product from you. I have already spend money & time as per your advice, by going to your service centre ( 55, Manictala main Road, Kolkata. Mob no.-[protected]), where
they checked the set & told me that the battery was not working. I asked them to give me the document of their checking but they denied to give the document & advised to return the set because the
set is new. Other guys, too, had come there with same mobile set with a several number of problems. The set was only 15 days old. So, I have decided to buy other product from you with same value.
So, this is your responsibility to collect the product with proper documentation by mail & received slip & hand over the product to me which I want to buy of same value, immediately.
Note that all other Internet marketing agencies follow the same procedure which I expect from your side.
If you do not take immediate and necessary action, I will be bound to go to the consumer forum regarding this issue.
Regards,
Dilip kumar Sen,
I want to take these product refund of mobile phone.
Hawkings Futura 2.5 L Deep fry pan -L20 @1150
Milton 500 ml Thermosteel Optima Flask @533
Nayasa 6pcs Duplex Lunch box set @315
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