[Resolved]  Homeshop18 — Delay again in delivery

Address:

New Delhi, Delhi

I really hope you will go through this and be able to help me because stopping my own work and writing this long mail should mean something to you too. after going through this mail I hope you understand what I am feeling right now. I Ordered A pair o[censored]ber-Urban jeans (Order no[protected] on 19th-Dec-2014. This was supposed to be Birthday gift to my friend from my side. So while ordering i called 3 times just to confirm if the order would be delivered to me before 26th because there was still 1 whole week left for 26th. I didn't receive the product. By the way this same problem also took place couple of years ago when i ordered a Spice phones combo. It took them around 20 day to ship the product. Since then i had stopped ordering from Homeshop18. This time also my friends tried to stop me ordering from you guys but i showed my trust on you and that's what i have got in return.? Anyways, I called the home shop guys on 26th and they said that with-in 48 hrs... I kept waiting, now on 29th I called them again after tracking the delivery status, they this time said your request has been registered and you'll get the product in next 24 hrs...I called the next day and got the same answer along call disconnection many times by them, also got many numbers of courier service like [protected], and many others but there nobody picks up the call even and today its 6:00 pm on 2nd jan i call you guys daily and face your rude and arrogant attitude, but to avail I am annoyed disgusted with this i really want to take this matter and say to you guys "Please don't do this to your customers"