[Resolved]  Homeshop18 — did not refund my money after 80 days of my purchase

Address:New Delhi, Delhi

my order no is[protected] complain no is[protected]. i requested for refund cheque on my husband s name. for this i provided all information through E-mail. on 24 of September i got conformation mail that they are going to refund my cheque with in 8 working days. but its 10 th of October, after 17 days(more then 8 working days) they did not refund my cheque. yesterday i talk with there customer service officer PAWAN, then I found that they did not have any update regarding this. they are only making false promises . but they are not taking any action. after 83 days of my purchase i did not get my money. 2999/- is a big amount for me. i am suffering after taking cash on delivery service of this online shopping company. please help me in this regard.
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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Dear Namita,

Please accept our sincere apologize for the inconvenience caused.

We wish to inform you that the concerned team is working on your issue. Kindly co-operate and allow us sometime.

Regards,
Homeshop18

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