Homeshop18 — Expired coupons received

Address:

Mumbai City, Maharashtra

Dear Sir,

I have received 2 discount coupons for Rs. 500 each which are expired on 13.12.2013??

Please refer trails of messages below wherein I am following up for fresh coupons with Mr. Vishal Mathur who assured of your Support team working on it.

Hope now at least I am knocking the right door.

Alpesh P. Vashi.


[protected] Forwarded message[protected]
From: alpesh vashi <vashi.[protected]@gmail.com>
Date: Fri, Feb 21, 2014 at 12:51 PM
Subject: Re: [HS18 Care #376429] Re: Details of your order placed on HomeShop18.com
To: HomeShop18 <[protected]@homeshop18.com>


Vishal Mathur?

Can someone at Home shop 18 answer?

I have received the courier with thanks. The gift coupons Rs. 500 each are expired on 3rd December 2013 coupon nos. C85KZPT47V5 AND CKPAE3SGF2T Kindly arrange for a valid coupons at the earliest.???????????????


On Thu, Feb 20, 2014 at 12:07 PM, alpesh vashi <vashi.[protected]@gmail.com> wrote:
reminder


On Wed, Feb 19, 2014 at 10:37 AM, alpesh vashi <vashi.[protected]@gmail.com> wrote:
Vishal Mathur?

Can someone at Home shop 18 answer?

I have received the courier with thanks. The gift coupons Rs. 500 each are expired on 3rd December 2013 coupon nos. C85KZPT47V5 AND CKPAE3SGF2T Kindly arrange for a valid coupons at the earliest.???????????????


On Tue, Feb 18, 2014 at 10:51 AM, alpesh vashi <vashi.[protected]@gmail.com> wrote:
Vishal Mathur?

Can someone at Home shop 18 answer?


On Mon, Feb 17, 2014 at 10:24 AM, alpesh vashi <vashi.[protected]@gmail.com> wrote:
Vishal Mathur?

reminder, why the process is stuck up?

No one is attending message?


On Sat, Feb 15, 2014 at 11:14 AM, alpesh vashi <vashi.[protected]@gmail.com> wrote:
reminder, why the process is stuck up?

No one is attending message?


On Thu, Feb 13, 2014 at 12:17 PM, alpesh vashi <vashi.[protected]@gmail.com> wrote:
reminder.


On Tue, Feb 11, 2014 at 4:10 PM, alpesh vashi <vashi.[protected]@gmail.com> wrote:
Attached scan copies of coupons for reference, which shows expiry date 03.12.2013


On Tue, Feb 11, 2014 at 12:13 PM, alpesh vashi <vashi.[protected]@gmail.com> wrote:
Dear Vishal,

noted with thanks and awaiting for new coupons.


On Tue, Feb 11, 2014 at 11:57 AM, Vishal Mathur <[protected]@homeshop18.com> wrote:
Dear Sir, Greetings from Homeshop18! Thank you for your reply and updating us
with your concern. We have escalated your case to our respective department. We
sincerely apologize for the inconvenience caused to you, and assure you that
our support team is working to resolve this issue at the earliest. Thank you
for your patience and for using our services! Warm regards, Vishal Mathur
Customer Support Phone Number - +91 120 – 2441918 Extension – 104 (Please press
‘#’ after punching the extension) Homeshop18