Homeshop18 — Fake promises by the company

Address:Kathua, Jammu and Kashmir

Dear Sir,
Please refer to my order no.[protected] dated 03.02.15 and your official promise of delivering the said order within 4 days i.e. on 07.02.15. Based on your promise, I booked the order to gift it to someone on 07.02.15. However, your officials are now intimating me that the said order cannot be delivered on 7.02.14 and may be delivered not before 10.02.15.
In this regard, I wish to state that you have not kept your promise of delivering the item within 4 days for which advance payment has been made by me. If any body has to suffer due to any technical fault in the delivery, it is your company not the customer.
I again request you to deliver the item within 4 days of booking or I have to take up the matter with the Consumer Forum (Govt. of India) for cheating me.


Thanking You.

Yours sincerely,

Ashish Gupta
Ph. no. [protected]
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HomeShop18 customer support has been notified about the posted complaint.
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Hi Ashish,

Your complain has been forwarded to the concerned team and will get back with an update shortly.

Regards,
HomeShop18

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