[Resolved] Homeshop18 — faulty mobile phone sent refuse for refund
D
Dibyalok
from Mumbai, Maharashtra
Address:
827006
My sister ordered (order numbera[protected]) swipe mobile phone on 29thmay received on 6 June ‘18 from home shop 18 which has a heating issue .These electronic items are build by cheap Chinese products which leads to mobile blast . This phone gets heated within30 mins as soon as phone gets connected to charging point. To get a resolution I called home shop 18, After connecting to Customercare they said they will not refund for the damaged product. If the product is faulty homeshop18 should be responsible for refund.
Was this information helpful?
No (0)
Yes (0)
Jul 25, 2018
Complaint marked as Resolved
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
HomeShop18 Customer Care's response Hi Dibyalok,
We apologize for any inconvenience this might have caused.
This is to inform you that we tried to contacting you on your phone number, however you are not available. We request you to kindly contact us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment