[Resolved] Homeshop18 — fraud call & leaking personal details | |||
I had order a dinner set yesterday. After that i received a confirmation from them but today morning i received a call and a text message saying that "dear customer congratulations, you are product order homeshop 18 company. Your name to open the lucky draw (Safari car) cost rs. 1260000 rupees. The charge of your registration number service payment. This is valid for one day. Immediately contact customer care [protected]." Thus i want to complaint against the company homeshop 18 for leaking my personal details as i am getting calls & text messages. Was this information helpful? | |||
Jul 3, 2019 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support May 29, 2019 HomeShop18 Customer Care's response Dear Mr. Johnson, Greetings from HomeShop18!! We regret the inconvenience caused to you. We would like to assure you that Homeshop18 does not share any personal or account related information identifying a customer, with any persons or agencies. In case you are a Lucky Draw/Promotion winner at Homeshop18, you would be notified through email and letter that carry complete instructions on how to claim your Reward/Gift and also your name would be announced during our shows. Our Website www.homeshop18.com also has information of all Lucky winners. Homeshop18 never asks customers to deposit money into any personal or individual account and if TDS has to be paid it only needs to be paid into Company’s official account through DD or Cheque in favour of "TV18 Home Shopping Network Ltd.”. If you continue to receive fraud emails and letters or calls, you may lodge an FIR either with the Police or Cyber cell. For any further assistance, please write back to us or call us on[protected] between 08:00 am to 08:00 pm. We value your association and assure you of our commitment to serve you better. Thanks & Regards Neeti Mishra Social Media Team HomeShop18 [protected] | |||
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this is happening every time when i shop with homeshop18, please take strict action on leaking our details to frauderers