[Resolved] Homeshop18 — Fraud company and still not refund

lourdu

from Visakhapatnam, Andhra Pradesh

Address:	620001
Website:	homeshop18.in

Order number:[protected] and mobile number: [protected] . I return request this order and you requested me Please send our address. So I sent your address and you already received my return item but still not refund my money and courier charges 230 Rs and I already informed you my bank account details and I am call your customer care for 2 days ago and I am inform this problem and your representative inform me you refund received 3 business days but already many days after. So Please quickly refund this product money and courier charges 230 Rs in bank. ( Already sent you awb number with bill ) you know my tracking number. I already many times feedback your feedback email but still not refund.

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May 11, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

HomeShop18 Customer Care's response Dear Customer,

Apologies for the inconvenience caused. Our team is working to resolve this concern on priority basis & we will get back to you shortly.

Regards,
HomeShop18!

Oct 03, 2016

Updated by lourdu 2 weeks after still not refund my money. So I many many times feedback this homeshop18.com feedback email but still not responsible and so I call this homeshop18.com customer care number and I informed my problem but this homeshop18 representative not quickly refund my money or not help me and I many times call this homeshop18 customer care number but Still not refund and I today call this your customer care number and i inform my problem but this homeshop18 Tamil representative disconnected my speak. I very shocking. Because this homeshop18 not care me and not respect me and not refund my money. I very sad . 2 week after still not refund 1398 and I sent courier charges 230 Rs.
Order number:[protected]. I Complaint to national consumer helpline.