[Resolved]  Homeshop18 — Fraud in the name of homeshop18

About two week back, i got a call from unknown number and he said that he is from home shop 18 jharkhand and i have won a tata safari or12.5 lakh rupees cash prize against the item purchased from homeshop18. He asked me to pay initially rs. 6500 for registration of prize. I paid the same in one of his bank account. Then he asked me more money about 2.8 lakh against technical support from rbi and cheque clearance etc. I want to get these fraud persons caught as they are using fake name of company and fooling people out there. He also confirmed my material delivery address. I am very much surprised that they have sensitive information about customer address etc. How it is possible without involvement of any person? So it is my request to investigate and take some strict action against all this. This is really bad that home shop 18 management is not doing any enquiry / root cause analysis and turned deaf ear towards such complaints mostly lodged by your esteemed customers from all over india. This way your company name is also defaming due to these cheaters/fraudsters. Besides again today i got another fake call in the name of your company this height of fraud. Please help for the resolution for problem.
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Jun 10, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
HomeShop18 Customer Care's response
Hi Neeraj,

We regret the inconvenience caused to you. We are equally surprised and dismayed at how these calls or emails contain your Order details. We would request you not to fall prey to any fictitious offers / lottery winnings or Promotions through letters, e-mails, phone calls and SMSs etc.

Homeshop18 never asks customers to deposit money into any account and if TDS has to be paid it only needs to be paid into Company’s official account. If you faced these issues on calls, you may lodge an FIR either with the Police or Cyber cell.

Regards,
HomeShop18
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