[Resolved]  Homeshop18 — Gift Coupon Terms & Condition are not fair

Address:

Vadodara, Gujarat

Hi Pranav,

Sorry about the inconvenience.However there is no any NO cart value gift coupon associated as an offer with this particular product. Unfortunately the only one which is offered is the Minimum cart value gift coupon. However will definitely have your feedback shared to implement this in future.

Regards,
Homeshop18

I AM NOT SETISFY WITH THE ABOVE REPLY FROM HOME SHOP 18 . WHILE SELLING THE PURCHASED PRODUCT YOU SHOWED ON TV THAT THIS PRODUCT COMES WITH FREE GIFT COUPONS OF RS 500 X 2 NUMBERS= TOTAL RS 1000. AND IN TERMS AND CONDITION YOU HAVE RESTRICTED SUCH A WAY THAT NO ONE CAN USE THIS COUPONS. WHAT IS THE MEANING OF THAT ? DONT YOU THINK IT IS CHEATING WITH CUSTOMER.

WE NEED EITHER NEW COUPONS WITH NO SUCH RESTRICTIN ON IT BEFORE EXPIREING ITS VELIDITY.

MY ORIGINAL COMPLAINT IS AS BELOW.


Dear Sir/ Madam, I have purchase mobile phone with order number[protected] St 10-Aug-14 Rs. 5499.00 with offer of Rs.1000 gift coupons. I have received product and coupons. I have read the condition which has only 2 months validity and more over that it can not used to buy "MOBILE & ACCESSORIES, ELECTRONICS, CAMERAS, CAMCORDER, COMPUTER & PERIPHERALS, GIFT VOUCHERS" . Top of that it can not valid below the purchase of Rs.5000. PURCHASE SHOULD BE SINGLE PURCHASE. This is the cheating with the customer, most common items people buy from homeshop18 are restricted and rest most items will not meet minimum limit of purchase. Please send me another coupons which have no restriction of products and amount purchase.