Homeshop18 — Got damaged product not processing any action till now

sofiya periyasamy

from Vadodara, Gujarat

Address:

Chennai, Tamil Nadu

Hello, I have order Nayasa Muli utility rack and got this product on Dec 23rd with damaged. And raised compliant on that day itself. And requested for refund for them. I have sent so many mails, calls and raised ticket. Still that product is with me. They are not intiating for reverse pick up and daily carrying this product to the company . They are not calling me at all, if they call also, giving missed call only and they are sending message like they are tried to call me. It full lie only. I will not get any single callcall from them. They are cheat. Worst customer service and they are blaming the customer. Please help me.

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Kindly share your Order/Suborder number, so that we can assist you.

Regards,
HomeShop18!

sofiya periyasamy

from Vadodara, Gujarat

Please find below complaint number, Ticket number etc

1. Compliant No :[protected] Through phone
2.Request number for reverse pick up or refund :[protected] through phone
3.Ticket number : 746165 Through Homeshop18 website
4. Ticket number : 738294 Through mail :[protected]@homeshop18.com

I am not getting any call from you getting only message like that you are tried to call me. What a big Lie? I have given compliant on Dec23rd but still reverse pick up not yet done.

sofiya periyasamy

from Vadodara, Gujarat

Finally reverse pick up has done. And they have sent refund check. Thanks to Consumer complaints website.