Comments
Hi Sukesh,
As discussed, Request you to return the product in a travel worthy condition and place a paper in the box with your order number and complaint written on it.
Please affix the address label mentioning the order number and the below address-
TARASH OVERSEAS PVT. LTD.
Address: - Appolo Building, No.- 47, 2nd Floor, Brij Mohan Marg, near Hindi Park,
Daryaganj, New Delhi – 110002.
Please send the product by any reputed courier and mail the scanned copy of courier receipt to re-imburse the charges
Once it is picked up, please provide us the Airway Bill number and dispatch date, for us to follow up with the vendor and process refund.
Refund cheque will be delivered within 8-9 working days, post confirmation of the product received.
Regards,
Homeshop18
As discussed, Request you to return the product in a travel worthy condition and place a paper in the box with your order number and complaint written on it.
Please affix the address label mentioning the order number and the below address-
TARASH OVERSEAS PVT. LTD.
Address: - Appolo Building, No.- 47, 2nd Floor, Brij Mohan Marg, near Hindi Park,
Daryaganj, New Delhi – 110002.
Please send the product by any reputed courier and mail the scanned copy of courier receipt to re-imburse the charges
Once it is picked up, please provide us the Airway Bill number and dispatch date, for us to follow up with the vendor and process refund.
Refund cheque will be delivered within 8-9 working days, post confirmation of the product received.
Regards,
Homeshop18
the above address you given is wrong
i send u a mail registry which handed over back to me
and reply s there is nobody at that address the building is locked up
what is this ?????
i send u a mail registry which handed over back to me
and reply s there is nobody at that address the building is locked up
what is this ?????
Mr. suresh
really above address is locked up..because my damage piece is also return to this address.
really above address is locked up..because my damage piece is also return to this address.
Dear Sir / Madam
I have purchase Spice -MI 525 mobile form HomeShop18 in December 30, 2013. After one months only it is not working.You ( HomeShop18 ) suggest me go to nearest service center.Service center not response for the past one months. Where should I go?
Product Code[protected]
My Mobile IMEI No-[protected], [protected]
Service Center Address is
Mobile Care
Parihat Comlex, Dakbunglow Crossing, Fraser Road
Patna-1
M-[protected]
with regards
Sanjay Kumar
e-mail-san2k.[protected]@gmail.com
M-[protected]
I have purchase Spice -MI 525 mobile form HomeShop18 in December 30, 2013. After one months only it is not working.You ( HomeShop18 ) suggest me go to nearest service center.Service center not response for the past one months. Where should I go?
Product Code[protected]
My Mobile IMEI No-[protected], [protected]
Service Center Address is
Mobile Care
Parihat Comlex, Dakbunglow Crossing, Fraser Road
Patna-1
M-[protected]
with regards
Sanjay Kumar
e-mail-san2k.[protected]@gmail.com
M-[protected]
Dear Friends
Below is my worst shopping experience with Homeshop18, from whom I purchased Lee Cooper Black dress shoe and prepaid the money and my harassment started.Till date no apology call, nor inquiry call, nor product returned and nor money refunded.hust go through all the details of the mails I communicated with Homeshop18 and their concern towards me.
Dear Prasad,
Greetings from Homeshop18!
This is with reference to your order no.[protected] placed with us dated 22nd May 2014 for Lee Cooper Men's Black Formal Shoes-IND-9 (Seller: Spectacular Media Marketing Private Limited). We would like to inform you that your order has been delivered on 28th May 2014 and is received by PRASAD KAJALE.
Thank you for shopping with HomeShop18
Sincerely,
Team HomeShop18
www.homeshop18.com
Need help?
Call us
[protected] Not a fan of the phone?
send us an email Need Answers
check out our help Query on order?
submit a ticket
Prasad Kajale <[protected]@gmail.com>
Jun 11
to HomeShop18
Dear Sir/Madam
I am a regular customer of homeshop18, that u can check through my account details.Recently I have purchased Lee Cooper Black Formal shoes MRP 2199/- for which I paid a discounted amount Rs.1319/-.The details of the order are as under-
Dear Prasad,
Greetings from Homeshop18!
This is with reference to your order no.[protected] placed with us dated 22nd May 2014 for Lee Cooper Men's Black Formal Shoes-IND-9 (Seller: Spectacular Media Marketing Private Limited). We would like to inform you that your order has been delivered on 28th May 2014 and is received by PRASAD KAJALE.
Thank you for shopping with HomeShop18
Sincerely,
Team HomeShop18
www.homeshop18.com
This was my worst and last shopping experience with homeshop18.The shoe pair didnt fit my size and the design which I assumed was contrast, so i immediately after receiving the product returned the parcel in very same packing to your logistics partner and same was informed to ur team verbally about the return of the product.Even I have forwarded the contact number and address to ur executive for further assistance.It was the fault at ur end where there was miscommunication.I even told ur executive I have refunded the product within two hours of recevance please see that it is received at ur end and the end user that is I was suffered.
I dont need any money refund or any exchange of product but even though i was right on my part, i wrote two tickets about the return of the product, i mailed twice and i called for several times but there was no response made from ur side.On the contrary today when i called I was argued for follish things which i have already followed and ur customer care executive NARENDRA (NSR) whose was speaking in extereme mean language which was untolerable and hence I have came to the decession that I dont need any refund of the money for my order or any product in exchange of the previous one.With this i conclude my relationship with Homeshop18 where prepaid customers are harressed for no reasons.
From this shopping experience i got to learn never pay before delivary.
JABONG.COM have excellent customer care services and I enjoy superb shopping experience with them.I rate 2 out of 10 to homeshop18 in competion to JABONG.COM.
This is my request please do not try to reach me on any of my communication means and disturb me in my routine.With this i also request you to unsubscribe me from all your news letter and promotional activities.I will think I never shopped from Homeshop18.
HS18 Care
Jun 11
to me
Dear Customer,
Thank you for writing to us.
This is an automated response to your e-mail. We will respond to you within 2 working days.
Your request number #495687 has been registered with us. If you have not mentioned the order or suborder number then please mail us back with the same at [protected]@homeshop18.com for better assistance.
For quick access to your order details you may log on to “My Account” option available in below mentioned link:
https://www.homeshop18.com/login.html
To track the delivery status of your order please visit the below mentioned link:
http://www.homeshop18.com/track-your-order.html
Or
SMS hs18 status space order number/sub order number to 51818 (For e.g.: hs18 status “900XXXXXX” or 712XXXXX to 51818) (Chargeable)
Regards,
Care Team
Prasad Kajale <[protected]@gmail.com>
Jun 17
to HomeShop18
Forwarding the courier receipt through which I have sended the parcel back.but my hands off for the customer care service of homeshop18.even on my verbal calls, several tickets and several mails my parcel was lying at the courier office because no executive from Homeshop18 ordered him(Courier partner) to ship it back.Today when i went personally i was shocked for what purpose i sended back the shoes in stipulated time and only due to the miscommunication between homeshop18 customer care and courier partner my parcel was lying at the courier office.Today i have paid the return fare charges and sended the parcel back.Receipt of the same is scanned and mailed at your end.
Attachments area
Preview attachment Blue Dart Courier Receipt.PDF
PDF
Blue Dart Courier Receipt.PDF
Below is my worst shopping experience with Homeshop18, from whom I purchased Lee Cooper Black dress shoe and prepaid the money and my harassment started.Till date no apology call, nor inquiry call, nor product returned and nor money refunded.hust go through all the details of the mails I communicated with Homeshop18 and their concern towards me.
Dear Prasad,
Greetings from Homeshop18!
This is with reference to your order no.[protected] placed with us dated 22nd May 2014 for Lee Cooper Men's Black Formal Shoes-IND-9 (Seller: Spectacular Media Marketing Private Limited). We would like to inform you that your order has been delivered on 28th May 2014 and is received by PRASAD KAJALE.
Thank you for shopping with HomeShop18
Sincerely,
Team HomeShop18
www.homeshop18.com
Need help?
Call us
[protected] Not a fan of the phone?
send us an email Need Answers
check out our help Query on order?
submit a ticket
Prasad Kajale <[protected]@gmail.com>
Jun 11
to HomeShop18
Dear Sir/Madam
I am a regular customer of homeshop18, that u can check through my account details.Recently I have purchased Lee Cooper Black Formal shoes MRP 2199/- for which I paid a discounted amount Rs.1319/-.The details of the order are as under-
Dear Prasad,
Greetings from Homeshop18!
This is with reference to your order no.[protected] placed with us dated 22nd May 2014 for Lee Cooper Men's Black Formal Shoes-IND-9 (Seller: Spectacular Media Marketing Private Limited). We would like to inform you that your order has been delivered on 28th May 2014 and is received by PRASAD KAJALE.
Thank you for shopping with HomeShop18
Sincerely,
Team HomeShop18
www.homeshop18.com
This was my worst and last shopping experience with homeshop18.The shoe pair didnt fit my size and the design which I assumed was contrast, so i immediately after receiving the product returned the parcel in very same packing to your logistics partner and same was informed to ur team verbally about the return of the product.Even I have forwarded the contact number and address to ur executive for further assistance.It was the fault at ur end where there was miscommunication.I even told ur executive I have refunded the product within two hours of recevance please see that it is received at ur end and the end user that is I was suffered.
I dont need any money refund or any exchange of product but even though i was right on my part, i wrote two tickets about the return of the product, i mailed twice and i called for several times but there was no response made from ur side.On the contrary today when i called I was argued for follish things which i have already followed and ur customer care executive NARENDRA (NSR) whose was speaking in extereme mean language which was untolerable and hence I have came to the decession that I dont need any refund of the money for my order or any product in exchange of the previous one.With this i conclude my relationship with Homeshop18 where prepaid customers are harressed for no reasons.
From this shopping experience i got to learn never pay before delivary.
JABONG.COM have excellent customer care services and I enjoy superb shopping experience with them.I rate 2 out of 10 to homeshop18 in competion to JABONG.COM.
This is my request please do not try to reach me on any of my communication means and disturb me in my routine.With this i also request you to unsubscribe me from all your news letter and promotional activities.I will think I never shopped from Homeshop18.
HS18 Care
Jun 11
to me
Dear Customer,
Thank you for writing to us.
This is an automated response to your e-mail. We will respond to you within 2 working days.
Your request number #495687 has been registered with us. If you have not mentioned the order or suborder number then please mail us back with the same at [protected]@homeshop18.com for better assistance.
For quick access to your order details you may log on to “My Account” option available in below mentioned link:
https://www.homeshop18.com/login.html
To track the delivery status of your order please visit the below mentioned link:
http://www.homeshop18.com/track-your-order.html
Or
SMS hs18 status space order number/sub order number to 51818 (For e.g.: hs18 status “900XXXXXX” or 712XXXXX to 51818) (Chargeable)
Regards,
Care Team
Prasad Kajale <[protected]@gmail.com>
Jun 17
to HomeShop18
Forwarding the courier receipt through which I have sended the parcel back.but my hands off for the customer care service of homeshop18.even on my verbal calls, several tickets and several mails my parcel was lying at the courier office because no executive from Homeshop18 ordered him(Courier partner) to ship it back.Today when i went personally i was shocked for what purpose i sended back the shoes in stipulated time and only due to the miscommunication between homeshop18 customer care and courier partner my parcel was lying at the courier office.Today i have paid the return fare charges and sended the parcel back.Receipt of the same is scanned and mailed at your end.
Attachments area
Preview attachment Blue Dart Courier Receipt.PDF
Blue Dart Courier Receipt.PDF
Diresh Mishra, bough Tablet of HCL Me Wi-Fi Tablet With Key board online
from HOMESHOP18. Order Date:[protected] wide Order no.[protected],
Invoice Date: - 16.08.2014 wide invoice no. TARA/14-15/145007. The price of HCL Me Wi-Fi Tablet which I paid is
Rs. 4999 /- (INR). Handset Received on[protected].we purchase a wrong tablet for without calling, please exchange tablet to other tablet with calling.other tablet amount has been difference we paid.please solve the problem.please contact
regards
Diresh Mishra
mb no [protected]
from HOMESHOP18. Order Date:[protected] wide Order no.[protected],
Invoice Date: - 16.08.2014 wide invoice no. TARA/14-15/145007. The price of HCL Me Wi-Fi Tablet which I paid is
Rs. 4999 /- (INR). Handset Received on[protected].we purchase a wrong tablet for without calling, please exchange tablet to other tablet with calling.other tablet amount has been difference we paid.please solve the problem.please contact
regards
Diresh Mishra
mb no [protected]
Respected Sir
Diresh Mishra, bough Tablet of HCL Me Wi-Fi Tablet With Key board online
from HOMESHOP18. Order Date:[protected] wide Order no.[protected],
Invoice Date: - 16.08.2014 wide invoice no. TARA/14-15/145007. The price of HCL Me Wi-Fi Tablet which I paid is
Rs. 4999 /- (INR). Handset Received on[protected].we purchase a wrong
tablet for without calling, please replace tablet to other tablet with
calling.other tablet amount has been difference we paid.please solve the
problem.please contact
Thanks & Regards
Diresh Mishra
[protected]
Diresh Mishra, bough Tablet of HCL Me Wi-Fi Tablet With Key board online
from HOMESHOP18. Order Date:[protected] wide Order no.[protected],
Invoice Date: - 16.08.2014 wide invoice no. TARA/14-15/145007. The price of HCL Me Wi-Fi Tablet which I paid is
Rs. 4999 /- (INR). Handset Received on[protected].we purchase a wrong
tablet for without calling, please replace tablet to other tablet with
calling.other tablet amount has been difference we paid.please solve the
problem.please contact
Thanks & Regards
Diresh Mishra
[protected]
I booked the order on[protected]midnight) Penta Dual core 3G Dual Sim Calling Tabtop Approved by Bsnl Lab-champaign Gold IMEI no:[protected] that the touch screen does not work properly . Invoice Date 07/08/2014 No: TARA/14-15/126854. so please replace the pic or solve the problem, provied ur customer care no.or mail id your responsibal person. Please reply as soon as possible.
Regards,
Abhaysinh Raorane,
Mob No: [protected]
Regards,
Abhaysinh Raorane,
Mob No: [protected]
Thanks a lot to you all for sharing your experience. I have placed order 2 days ago. No tracking details so far and No response to my tickets.
Item : Spice Full Laminated OGS 5 Inch( 12.7cm) Quad Core Mobile- 520N-Mobile
Order No[protected]
SubOrder[protected]
Also Raised ticket :[protected] asking for tracking details. No response in two days.
That is the indication as how poor service I can expect from customer support even if some thing goes wrong after I receive it.
Fortuantely I chose cash on delivery. Saved my ! No more shopping from homeshop18.
Item : Spice Full Laminated OGS 5 Inch( 12.7cm) Quad Core Mobile- 520N-Mobile
Order No[protected]
SubOrder[protected]
Also Raised ticket :[protected] asking for tracking details. No response in two days.
That is the indication as how poor service I can expect from customer support even if some thing goes wrong after I receive it.
Fortuantely I chose cash on delivery. Saved my ! No more shopping from homeshop18.
Oder no- 944508231 ,money debitied from my accout. Rs . 13000/-
please find attached For complaint full details with My account statement, and police complaint letter copy.Return glittering pearl set
material quality is very poor.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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Resolved
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Apologies for the delayed response and unpleasant experience.
Will have some one calling you.
Regards,
Homeshop18