[Resolved] Homeshop18 — Homeshop18 is a big cheater & they do the false commitment

robins121

from Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh

Homeshop18 is a big cheater. I have return a product & they told me send this product through any courier and when we have received the product, so we will refund your courier charges. I have return this product on 24th Apr 2014 & send the scan copy of courier slip on [protected]@homeshop18.com After that, Mr. Abhikant Gautam (Customer Support Executive, Phone Number - +91 120 – 2441918 ext-103) send me a email, Homeshop18 return your courier charges next 7-8 working days but I am still waiting for last 20 days. Now nobody reply my email & phone call. I am very disappointed with homeshop18. So, this is my personal experience homeshop18 is a big cheater company in online marketing. This is my humble request to all of you, please do not try to purchase any product from homeshop18 otherwise you are facing lot of issues. My details are : Name : Robins Kumar Order No :[protected] Sub Order No : 75462239 Mobile : [protected]

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Aug 13, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

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Comments

vinay.rajput

from Gurgaon, Haryana

I am also facing same problem, please share your contact details & talk to us and file a return complaint against homeshop18. They do the false commitment

pratibha.rajput

from Gurgaon, Haryana

Thanks for your advice. I am also doing placed a order but thanks a lot because i am reading your complaint before placing a order from homeshop18.

I never buy anything through homeshop18 & never recommend anybody.

Thanks you very much

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Robin,

Sorry about the unpleasant experience and the delay.

Courier refund is already under process and it will be dispatched within 4-5 working days.

Will share the tracking details once it's dispatched.

Regards,
Homeshop18

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Vinay,

Sorry to know about your views. Can we know what went wrong ? Is there anything we can help you with?

Regards,
Homeshop18

robins121

from Delhi, Delhi

I had talked to your customer care right now. He told me, you are refund me only 10% of my order value that's means only 8225%10 = 822 rs.

What is this ? I am very disappointing about this type of conversation. After 30 days you people told me, why you r not tell me about this before.

I am not accept any part payment, please refund my full payment INR 1850 because this process is already taken more than 30 days.

Mr. Abhikant Gautam send me a email on 28th apr 2014

===================================================
Dear Sir/Mam,

Warm greetings from HomeShop18!

Your request for refund worth INR 1850 towards the courier charges borne by you
for the refund of “Coirfit Beetle Mattress 4" (10 cm)-198X89X10 cm” is being
forwarded to our Accounts Department in the form of a cheque.

We are pleased to inform you that you may expect a cheque against the courier
charges within the next 7-8 working days, .

On a personal note, we would like to thank you for couriering the product with
such care.

Your time and patience, like always, is much appreciated.

Thanks & Regards
Abhikant Gautam
Customer Support Executive
Phone Number - +91 120 – 2441918
Extension - 103(Please press ‘#’ after punching the extension)

====================================================================

What is this?????????????????????????????????