[Resolved]  Homeshop18 — I am not getting the refund of the product which i have already couriered to you

Address:New Delhi, Delhi

I ordered a roti maker details are This is with reference to your order no.[protected] placed with us dated 14th September 2014 for Berg Roti Maker (Seller: Berg Industries). We would like to inform you that your order has been dispatched and will be delivered to you in 1 day. Dispatch details are mentioned as follows: - Courier Company Name : Aramex Tracking Number : [protected] Dispatch Date : 16th September 2014 Please keep INR 1499.0 ready with you. I attached the slip which the got from courier company I am not getting the refund of the product which i have already courier to you. I used to be your regular client but after purchasing this product i dont feel like i should order any thing else. I called so many times on customer care but every time they say will arrange a call back but call back will not come. Please find a solution else you will loose one of your regular customer...
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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sir i ordered one android kitkat (3.5 inches) mobile phone which was CELCON company. dated on 30/11/2014. order no.[protected].
Mobile series no. CAMPUS-A354C White colour. i got message at 11.00 p.m. on the same above date. then i got message like your mobile has been delivered or dispatched through the vio-Ecom Currier express service with AWB No.[protected]. On 6/12/2014 i received mobile through the delivery boy and i paid Rs.2599/- and a have taken receipt of currier. on the same date. then one mr.rahul sharma has phoned me and said your mobile has not EMI registered so you have to return your mobile on these address is in the name of mr.manoj kumar behera, H.S No.D/223, infront of SIMS College, Home shop, Celcon Centre, CDA Sector-9, cuttuck odisa pin -753014.
but unfortunatly till now i am not getting any response from your side. even i frequently phoned to rahul sharma on [protected] these number but he is not giving proper answer to me and now he is not receiving my phone.
so i am very suffering like that please do cooperate . otherwise i will take legal action against your concern authority.
thanking yoy.

Hi Bhawna,

This is in reference to your Order number[protected].We have escalated your complaint to the concerned team, kindly wait for 7-8 working days.

Regards,
HomeShop18!
Hi Pintu,

We have escalated your complaint to the concerned team, they will coordinate you within 48 hrs.


Regards,
HomeShop18!

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