Address: | Chandigarh, Chandigarh |
Customer Name and Address: Amit Wasdev, House No. 3145, Sector 39D, Chandigarh.
Order No.:[protected], sub order No.[protected]
Invoice No. NATR/15-16/00011 dated 02.04.2015
Complaints:
1. Partial Delivery: The order was placed for two pair of shoes i.e a combo of Men's Blue Boots & Beige Casual Shoes - bacca Bucci Combo -IND 9. However the delivery was made for only Men's Blue Boots. The Casual Shoes were not found in the parcel. The payment was however made for complete order. Even the invoice attached shoes the combo as order.
2. Late Delivery: The order was placed online dated 31.03.2015. It was assured that the delivery would be made within 3-4 working days. However the delivery was made on 05.04.2015 evening 6.30 pm.
3. Rude Behaviour: The behaviour of Customer care representative was found to be very rude when the complaint was made for partial delivery of the order.
Overall Experience:
Overall the experience of dealing with Home Shop 18 is worst. It cannot be suggested to anyone to go for Home Shop 18. Was this information helpful? |