Homeshop18 — MANUFACTURING DEFECT IN SPICE MOBILE MI-501

Address:

Thane, Maharashtra

I had ordered spice mobile MI-501 on 16/1/2015 and received the same on 19/1/2015 by cash on delivery. On the same day problem started as it gets very hot within 10 minutes, it gets switched off/blanked suddenly and starts only reinstalling the battery again and it happens frequently . Further message is flashed FREQUENTLY as " LONG PRESS EXIT" . So I lodged the complaint on 20/1/2015 ( complaint no.[protected] against order No.[protected]. Every day i am calling but they replies that they will contact within 24 hours. But till todate neither any action has been taken nor replaced the phone where as delivery man told us that if any defect is there they will replace the product or refund the money back.