[Resolved] Homeshop18 — Mobile Phone

Syed Altaf Ahmed

Address:	Shimoga, Karnataka, 577202
Website:	Homeshop 18

I purchased a new mobile phone but the handset was defective. I complained about the new handset to customer care, they advised me to take it to service centre for any technical issues. There in service centre they repaired my handset. When I informed the customer care that the hand set was repaired so they cannot exchange the handset. So why should I use the repaired one when I have paid money to the new one. Please help me and advise me what to do.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Oct 09, 2015

HomeShop18 Customer Care's response Dear Customer,

Apologies!

With reference to the above complaint, please revert back to us with the order/ suborder number so that we may provide you the best possible resolution.

Regards,
HomeShop18!