Homeshop18 — Needs Replacement Urgent

Address:

Jaipur, Rajasthan

I have purchased Hennry Hudson shirt from HS18 & i ordered on 14th August, It was been communicated that i will receive this order within 6 days. But even after so many days i received the same on 24th August, After receiving i seen that it was not for my size so the very next day i asked for replacement, Then executive came & pickedup the order. and customer care executive also told me that i will get XL shirt order witin 6 days. I calledup today to toll free i.e 28th august, executives are telling me that we can not proceed your order now. coz this product is out of stock. & Executive Brahmdutt says that he can order similar amount product from HS18, what is this i mean after 15 days they are saying that i can purchase another item, Also they asked for refund my amount, I m not going to tolerate this thing that order is not in stock during these 15 days i mentally haresse so much, I dont want my money after so much wait i want order only, Else i will look for legal option & will claim for big fine. below are my mails which is sent to [protected]@homeshop18.com with my order details Ref. to below trail mail.. This mail is regarding complaint no. 948743. As per your received msg i have handedover order :[protected] to your courier pickup guy by today only.. He have given receipt against handover.. details are as follows.. Courier Guy Name- Akhilesh Sharma Receipt No.- [protected] Request to process this order against replacement asap I am waiting my XL size shirt order. Regards, Vijay Kumar From: Bhupesh Malhotra Sent: ‎23-‎08-‎2015 05:19 PM To: [protected]@homeshop18.com Subject: Order No.[protected] Needs replacement Dear Team, As discussed, My order no. is[protected] i have received this order on 22nd august evening & i ordered on 14th august. After so long wait finally i receive this order. But it is not what i was expected. Shirts which u sent is very tight it is not what i was looking for, Pls send ur guy to pick this order & send me shirts again as replacement with XL size. Attached invoice snap. Even ur invoice on packet is also very blurr due to poor printing. Not happy Regards, Vijay Kumar