[Resolved] Homeshop18 — Nitya - 5 printed dress materials in french crepe by zoha product code: 33172937

SumantSood

from Ambala, Haryana

Address:	Yamuna Nagar, Haryana, 135001
Website:	Home Shop 18

I ordered nitya - 5 printed dress materials in french crepe by zoha product code: 33172937 on 24/08/2016 order no.[protected]. There are five suits in the bundle but instead of red suit there is a white suit. I don't like the white one in the whole bundle and you send me another white one. That is a big mistake by your side.

Now tell me how to return my order and get my money back? Or if there is an option to change the wrong product. Or i welcome the option i[censored] can change both white suits.

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Dec 16, 2016

Complaint marked as Resolved

Got my Cash Back. Will Never shop again from HS18.

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

HomeShop18 Customer Care's response Dear Customer,

Apologies for inconvenience caused! We have forwarded the issue to the concerned team and will get back to you shortly.

Regards,
HomeShop18

Sep 09, 2016

Updated by SumantSood Worst customer service and worst online shopping site i have ever seen in my life. They send me the same parcel without any change. What issue you have forwarded to the concerned team is above my head. I don't need ur apologies. Give me my money back otherwise i'll sue you. #homeshop18 #consumercourt #frouad