Homeshop18 — No proper response even after repeated complaints

Address:

Kolkata, West Bengal

Respected Sir/Madam, I have purchased a product from homeshop18 whose order no is[protected] amounting to Rs.999/- and a earphones whose order no[protected] is amounting to Rs.269/- .The product having an order no 93698213 was not up to the mark and after repeated complaints to the executies of the above mentioned company they have not returned the product.Moreover, the earplugs has stopped working within 10days of purchase and when I have complaint for the same, the company executives have given different contact no of the service centers but all were out of order.After so much issues they have finally registered my complain and my compliant no is[protected] and they told that they will arrange a call back from the company but there were no such call back.When i personally called them to ask why there has been no call back from there side, the executive who attended the call replied that nothing can be done as the complaint was registered very late.