Homeshop18 — No refund

HomeShop18 has delivered an expired nutrition supplement that has delivered on 19/11/2014 against order no[protected]; They supplied twice the same expired product even after my 1st return of the consignment!!
I also returned it twice & supporting courier detail is attached herewith.

For your kind information; no refund has initiated till date 18/02/2015. Kindly note that product was purchased on 06/11/2014 & 3months 12days has already elapsed through repeated mail as well as phone calls.

Regards,

Debadatta Mishra
M-[protected]
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Feb 18, 2015
Updated by debadattamishra
After putting complaint; some body bearing mobile number- [protected] has called me & told that he is calling from homeshop18 & asked me to provide atm number so that he can initiate the refund. When I provided he again asked me expiry date, cvv & pin! why homeshop18 is asking for debit card pin?

Feb 18, 2015
Updated by debadattamishra
Again somebody called me from mobile number-[protected] & claimed him as a representative from homeshop18 & told that this is a regular verification call & I should share these detail. Why should somebody share ATM pin & online registration password? Is it a requirement for homeshop18 refund process?
Complaint comments 

Comments

Hi Debadatta,

Apologies! Your complaint has been forwarded to concerned team and will get back with an update shortly.

Regards,
HomeShop18

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