Homeshop18 — No satisfactory service and material after sales

Dear Sir/Madam,

I had purchased online Spice Phone-516 from Home shop 18 on dated 26.8.2014 with the my order no.[protected], after the one year, battery of phone not working ( one year warranty completed) then I have requests for purchasing new battery of my mobile. After getting information from company, I have contented ASC Mobile Clinic, baroda through my complain ticket no. CASE:3532. and Provided order to customer service center before 6 month. but till date i have been no receiving my new battery. as per discussion with ASC Mobile, company will no provide new battery, want can i do ?
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Dear customer,

Apologies! Kindly share order/suborder number, we'll assist you further.

Regards,
HomeShop18
Dear Customer,

This is to inform you that since we have not received any reply from your end, we are closing your case assuming that your concern has got resolved.

Regards,
HomeShop18

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    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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