[Resolved]  Homeshop18 — Not get refund after submitting complaint

Website:www.homeshop18.com

Not get refund for order no. [protected]
Not get any solution after many days of submitting complaint.
Complaint no.- HS[protected]
You could not solve this with in specified time by you.
Totally cheat and refund policy.
Please do not play with consumer's trust.
You get goodwill after many years, but you can lost everything in just few minutes by lost of consumer's trust.
I really hurt with your cheat refund policy.
I will never again shopping with homeshop18.
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Dec 3, 2016
Complaint marked as Resolved 
Very very poor refund and delivery service of homeshop18 . Not delivery in our pin code 126101 after many requests even product was eligible for deliver in 126101 code when purchase of azaani blanket. So so poor delivery service
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
HomeShop18 Customer Care's response
Dear Customer,

Regret for the inconvenience. We have escalated your complaint to our concern department. We'll get back to you with an update shortly.

Regards,
HomeShop18!
Nov 16, 2016
Updated by Rahul Jindal Julana
Very very poor and fraud refund policy of homeshop18.
Not get refund after many days of submitting compliant. Previous complaint was solved by you in 2.5 months of return of suborder no.[protected].
Verified Support
Nov 18, 2016
HomeShop18 Customer Care's response
Dear Customer,

Sincere apologies for the frustrating experience! Chasing it up right away and we'll contact you soon as we get a concrete update. Trying to speed this up. You cooperation will be highly appreciated in this regard.

Thanks & Regards,
HomeShop18!
Nov 19, 2016
Updated by Rahul Jindal Julana
We are doing co-operate but your homeshop18 is not doing cooperate with me. Totally cheat fraud refund service of you.
Verified Support
Nov 21, 2016
HomeShop18 Customer Care's response
Dear Customer,

Apologies! We are working to resolve your concern at the earliest. We'll get back to you on same shortly.

Regards,
HomeShop18!
Verified Support
Nov 22, 2016
HomeShop18 Customer Care's response
Dear Customer,

We would like to inform you that coupon code of INR 999 has been successfully sent to your registered mobile number on dated 22/11/16. For any further assistance, You may call us on[protected] between 10:00 am to 6:00 pm.

Regards,
HomeShop18!
Complaint comments 

Comments

My name is bimal chand thakur. From last 6 years i am an homeshop18 user.
now i am not able to open my account from last one week. they are saying "invalid account details".
i do get their emails till date. and i do shop by calling them. But i m not being able to shop online. please help me with my account.
my user id is "[protected]@gmail.com".
I order blue colour mattress protecter and you deliverd white colour protecter...bad experience of shopping online

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