Homeshop18 — Not recieved product shown in advertisement on TV and no. of received product in short qty against no. of commits qty

Address:Vadodara, Gujarat, 390019

I have ordered 25 Jwellary set as on 7th jan against Order no.[protected] after advertisement on television. Based on advertisement it was committed the product consist of 25 sets and 4 earrings and 10 gms silver coin was free in addition to that. so total no. of sets should be 30 nos. we had received only 21 items including earrings and silver coin.Whatever received is not matching with the advertisement shown on TV. we had paid the full amount rs. 2068 on delivery. please do not trust on teleshopping advertisement by Home shop 18 . this is our 2nd bad experience to not getting material with respect of qty and quality. We are not getting support from customer care . please support to get refund of paid amount and get back the material delivered.
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Dear Customer,

Apologies for the inconvenience!

Please keep the product packed in original packaging and reverse pickup will be done within 72 hours.

Regards,
HomeShop18!

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