[Resolved]  Homeshop18 — Order no:- [protected]// not processing the refund.

Address:Raigad, Maharashtra, 410210

I booked an item on 22nd sep, and till 13th october it has not reached the destination. I want to cancel the booking as there is no surety from the team of homeshop as to when the item will be delivered. But, on raising a cancellation request, the. Customer care department has asked me to wait for the product to arrive. But nobody knows when the product will arrive, not even the courier company. Now till what time shall i wait for the refund of my money... It can be 10 days, 100 days or never. I am really upset on this and want to know how i can get my money.
Was this information helpful?
No (0)
Yes (0)
Nov 23, 2016
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2016
HomeShop18 Customer Care's response
Hi Sandhya,

Warm Greetings from HomeShop18!

In regards your complaint against suborder number[protected], We would like to inform you that refund of INR - 2655 has been initiated with reference number[protected] into your credit card account on 14/10/2016 17:53. Please check and confirm.

Regards,
Team HomeShop18
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information