Homeshop18 — Order No.[protected]; Suborder no. 86712097, mobile [protected]

Gunjan V Jain

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

Dear Customer care, I had received a color care sets of 12 lipsticks on 08.09.2014 ... when i opened the packet i found it defected. Same day i have complained to HS18. But till today no body is bothered to take any action.. i called HS18 several times... Every time different-different executive told me different-different things. I am very very upset, i lost my patience, i had very bad experience, which never excepted. I want my refund as soon as possible...Waiting for immediate response. Gunjan jain..

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Gunjan,

Sincere apologise for the inconvenience caused.

I wish to inform you that the reverse pick up is been initiated on 23/9/2014. Request you to keep your product packed and ready. The same will be picked up within 2-3 working days.

Regards,
Homeshop18