[Resolved] Homeshop18 — product returned but still amount not received

[Resolved] Homeshop18 — product returned but still amount not received

G gvdrs from Bengaluru, Karnataka

We have purchased a mini sewing machine from homeshop18 and it was not working within the warranty period; we have spoken with the customer care and they arranged for pick-up. Even after almost 8 months’ amount not credited in our account. Whenever we contact them they are saying that they have already transferred the amount and we have taken ref (Transaction) number and contacted our bank but our bank has confirmed that no such referred transaction happened with our account. No proper response and interest to close the issue. Order no.: [protected] Latest complaint ref: hs[protected] Was this information helpful? No (0) Yes (0)
Apr 3, 2019 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Feb 26, 2019 HomeShop18 Customer Care's response Hi, We apologize for the inconvenience. As per our record's, we have already initiated your product refund with transaction id JUR[protected]. We request to you kindly confirm your respective bank. Team Homeshop18 Shagufta khan Feb 26, 2019 Updated by gvdrs Please provide the transaction reference details to check with bank Verified Support Mar 03, 2019 HomeShop18 Customer Care's response Hi, We apologize for the inconvenience. As per our records, we have already initiated your product refund with transaction id JUR[protected]. We request to you kindly confirm your respective bank. Team Homeshop18 Shagufta khan
Add a Comment	Share
Submit Close