Homeshop18 — Product started malfunction within 3 days of receipt & refused fof replacement.

Address:Ghaziabad, Uttar Pradesh

I bought two insect killer from above cos.& one of product started malfunctioning after receipt of 3 days.I made complain to cos.on 16/4 & asked replacement.They kept the same issue pending for more than 10 days & denied replacement as warranty period is 48 hrs.I asked the product started giving problem on 3 day, how can we follow your rule.At last on 28/4 they refused for replacement & asked to talk manufacturer directly.I said how can I go to mfg, when product bought from you.They did not listen problem & stop responding on this complian.This is violation of contract & insensitivity to consumer right. Ruma Banerjee [protected]
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Dear Customer,
Kindly share the Order/Suborder number, so that we can assist further.
Regards,
HomeShop18!
Dear Customer,
We are closing the complaint as we have not received any order details till now.
Regards,
HomeShop18!
order no[protected].
complian lodged over phone on 16/[protected].w/o any resolution.
ruma banerjee
[protected]

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    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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