Homeshop18 — product undelivered already exceeded 14 days of promised delivery date

Address:	West Godavari, Andhra Pradesh, 534211
Website:	www.homeshop18.com

Docket no.:[protected]
Order no.:[protected]
I had order a 32 pc living room combo online with online payment mode on[protected], i was assured of getting it delivered to my address on[protected].
Later i received a message of getting it delivered on[protected] through "gati courier services and got a docket number too.
I have been tracking my order with gati and homeshop18 repeatedly and they just say it will be delivered today, tommorrow, within 2 days, etc but still the parcel has not reached me.