Homeshop18 — Receipt of defective xolo 5inch (12.7cms) android gorilla glass phone-q1200-white ordered on 2nd april 2015.

Address:Mumbai City, Maharashtra, 400055

I had purchased a xolo 5inch (12.7cms) android gorilla glass phone-q1200-white vide order no. is[protected] on 2nd april 2015. i want to inform you that the mobile is not functioning properly as it hangs in middle of a call.in past few days even the charging is not happening properly as it seems the battery has spoiled. this has happened in a spare of just 14 months of the purchase as we do not have problems to our phone that early. we had purchase the cell phone since it was channelized and promoted by homeshop18. this has happened with most of the xolo phones that most of my friend circle had ordered. if this happens how would we have fate or belief on the products sold by homeshop18. i request you to please take this up and reply me giving me a solution on this. below is the purchase order that i received after booking.

Dear ravikant shinde,
Thank you for shopping with homeshop18. your order no. is[protected] and the payment option selected by you is credit card (visa/master). your order details are provided below:


S. no. product description expected delivery order value (rs.)
1 xolo 5inch (12.7cms) android gorilla glass phone-q1200-white
Seller: north india top company pvt. ltd. delivered in 4 working days 6824.0
Order value includes taxes. total amount:
6774.0

We at homeshop18 are constantly striving to provide you the best shopping experience. we hope you have enjoyed shopping with us.in case of any suggestions or queries, please feel free to contact us at anytime.

Thank you for shopping with homeshop18

Sincerely,

Team homeshop18
Www.homeshop18.com
Was this information helpful?
No (0)
Yes (0)
HomeShop18 customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information