Homeshop18 — refund check not sent

Address:

Aligarh, Uttar Pradesh

I had ordered a designer saree of cost rs.1299.00 on 02 august, 2014. It is sent to me correctly but the saree had poor quality than displaying on tv. So, I registered a complaint for it through consumer care number. they said that i has to courier the saree ourselves . When i inquire about their pick up policy, they said that there is no pick up policy in their company but the cost of my courier that is Rs.190 will be paid. Then i courier the saree and call again on customer care. They said that i has to sent a jpg file of the courier slip on their e-mail. I also did it on the go.Then again i call them that they said that i will recieve a cheque of amount Rs.1489.00 including the amount of saree of rs.1299.00 and of the courier of Rs.190 in about 10 days.But they didn't send me any cheque . But i wait for about 15 days, no cheque was come. I call them again .Again they said that the amount will come in about 10 days and they send me a message of complaint registration.But this time, they only sent me a cheque of amount of Rs.1299.00 only.Again i call him, again they said that rest of the will be paid in about 10 days and send me another complaint registration message. but nothing come. this process was done for 30-40 days.then, they send me a cheque of amount Rs, 90.00 only. again, i call them. they said that rest amount will come in about 5 days.but nothing is come till today. again and again, they only send me the complaint registration messages . last time, i contacted to Mr. Vipin on 22 october, 2014, he said that rest amount will come in about 2 days and last complaint registration message was with complaint no.[protected]. rest amount is of Rs.100. order no.[protected]. complaint no.s[protected],[protected],[protected],[protected],[protected],[protected]. please send me it very rapidly . Otherwise, i will take further strong action against your company.