Homeshop18 — Refund Cheque issued in incorrect name in spite of telling multiple times

Address:

Chennai, Tamil Nadu

I had booked an order number[protected]. This order was delivered incorrectly due to which I registered a complaint number[protected]. They offered me a refund cheque of Rs.2599. I asked them to send the cheque in the name of Bhuvaneshwari Iyer and also update my name in their records. I even sent a mail to them. But they always refer to me and Bhuvana and have sent the cheque in the name of Bhuvana. I am unable to deposit the cheque in my bank account. They cheque is also for the amount of Rs.2399 when it should be for Rs.2599. I have registered a complaint for that as well but I am yet to get a call back. I asked them to take the cheque back and now they are asking me to send it through courier and they will not pay the courier charges as well. It is their mistake and they should collect the cheque back from me and issue me a refund cheque. Request you to kindly register this complaint against them and help me in getting the cheque in the name of Bhuvaneshwari Iyer for Rs.2599/-