Homeshop18 — Refund of money for BERG ROTI MAKER

Address:Satna, Madhya Pradesh

I have ordered a BERG ROTI MAKER vide order no.[protected]nd Sept. 2014.The product is totally flop and does not solve the purpose as shown on TV. When asked for refund, executive of HS18 lodged the complaint ( no.[protected] dtd 01oct.) after several calls .NO action on this issue. When further queried, another complaint no.[protected] on 06th oct. was given. STILL WAITING FOR REFUND .
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HomeShop18 customer support has been notified about the posted complaint.
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Dear Customer,

Please accept our sincere apologize for the inconvenience caused.

Regret to inform you that we don't have reverse pick up for your location.

Kindly request you to return the product to the below vendor's address to process refund or replacement accordingly:-
A-60, Ram Nagar, Om Vihar, Uttam Nagar, New Delhi-110059.

Also request you to share the courier tracking details to re-imburse the amount.

Regards,
Homeshop18

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