[Resolved]  Homeshop18 — Refund of Rs 3084 against my sub order no.85598619

Address:

New Delhi, Delhi

This is with reference to my order number[protected] for Facetz inspire gold earrings-Two pairs which consists of Suborder numbers[protected] and 85598619 delivered on 25th august, 2014. It was delivered by ECOM express and we made the payment of Rs.6, 168 against two pairs in cash to the courier boy. On the same day, we requested for the refund of my above order no. comprising both pairs of earings.On 27thAugust, 2014 a courier boy Mr. Rajeev (mobile: [protected]) from Aramax company collected both the packets from me and sent both the packets through ticket number: [protected] at 2pm. We informed immediately about the same to your customer care but we got a check of Rs.3084 for suborder no. : 85598617 only. I am still waiting for another check of Rs. 3084 of suborder no. 85598619. I would like to mention that we are regular customers of homeshop 18 since last 5 years and I have never faced such a harassment ever before. I have complained about 10-20 times in your customer care but every time I got a false promise. Please resolve this problem immediately.